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Shipping and Delivery Policy

Shipping & Delivery Policy

At SHALOM ENTERPRISESCO, we aim to provide a seamless and reliable delivery experience. As a multi-vendor marketplace, shipping and delivery timelines may vary depending on the seller and location.

1. Order Processing

  • Orders are typically processed within 1–3 business days after confirmation
  • Processing time may vary based on product availability and vendor handling time
  • Orders placed on weekends or holidays will be processed on the next working day

2. Shipping Time

  • Delivery timelines generally range between 3–10 business days depending on the location
  • Remote or rural areas may experience longer delivery times
  • Estimated delivery dates are provided at checkout for reference

3. Shipping Charges

  • Shipping charges may vary based on:
    • Product type
    • Seller policies
    • Delivery location
  • Any applicable shipping charges will be displayed at checkout before payment

4. Delivery Partners

  • Sellers may use trusted third-party courier and logistics providers
  • SHALOM ENTERPRISESCO ensures that vendors choose reliable delivery services for smooth order fulfillment

5. Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS, email, or your account dashboard
  • Customers can track their orders in real-time using the provided tracking link

6. Delays in Delivery

Delivery delays may occur due to:

  • Natural disasters or unforeseen circumstances
  • Logistics or courier issues
  • Incorrect or incomplete delivery address

SHALOM ENTERPRISESCO is not liable for delays caused by external factors but will assist in resolving issues.

7. Delivery Attempts

  • Delivery partners may attempt delivery multiple times
  • If the customer is unavailable, the order may be returned to the seller
  • Additional charges may apply for re-delivery requests

8. International Shipping

  • International shipping availability depends on the seller
  • Additional customs duties or taxes may apply and must be borne by the customer

9. Damaged or Missing Items

  • If you receive a damaged package or missing items, report it within 48 hours of delivery
  • Provide necessary proof (photos/videos) for quick resolution

10. Contact Us

For any shipping or delivery-related queries, please contact us:

  • Business Name: SHALOM ENTERPRISESCO
  • Phone: +91 9493175501