Returns & Refund Policy

[VERIFY BEFORE LAUNCH] Please review the return window duration (e.g. 7 days) and refund/replacement conditions to match your bookstore's operational policy.

1. Defective or Damaged In Transit

We take utmost care in inspecting and packing every Scripture edition. In the rare event that your Bible arrives damaged during transit, has missing or misprinted pages, or is bound incorrectly, please notify us within 7 days of delivery with photos of the defect. We will gladly dispatch a replacement free of charge or issue a full refund.

2. Conditions for Returns

• The item must be in its original condition, unwritten, with ribbon markers and presentation packaging intact.
• Proof of purchase (order number or invoice) must accompany the request.
• Personalized or custom-embossed Bibles cannot be returned unless an error was made on our part.

3. Refund Process

Approved refunds are initiated within 3 to 5 business days after receipt and inspection of the returned volume. For UPI and online payments, the refund will be credited directly to your original payment method. For Cash on Delivery orders, refunds are issued via direct bank transfer or UPI upon your confirmation.

4. Initiating a Return

To request a return or replacement, please message us on WhatsApp at YOUR_WHATSAPP_NUMBER or email YOUR_EMAIL with your order number and photos of the issue.